Privacy Policy
Vavière Privacy Policy
Vavière is committed to protecting the personal data of its customers. This Privacy Policy describes how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.
Collection of Personal Information
Vavière collects various types of personal data to provide an optimal shopping experience. This data may include:
- First and last name
- Shipping and billing address
- Email address
- Phone number
- Payment information
Use of Personal Information
Vavière processes personal data exclusively on the legal bases mentioned in Article 6 of the General Data Protection Regulation (GDPR). The main legal bases are:
- Performance of a contract: to process orders, manage payments, and provide customer service;
- Consent: for sending newsletters or marketing communications;
- Legal obligation: to comply with accounting and tax regulations;
- Legitimate interest: to prevent fraud and improve the website's operation.
For the provision of our services, Vavière uses carefully selected third parties ("processors") who process data on our behalf. These include:
- Web hosting and online store platform: for example, Shopify, for managing the online store environment;
- Payment providers: such as Mollie, PayPal, or Klarna, for secure payment processing;
- Shipping partners: including FedEx or international courier services, for shipping orders;
- Analytics and marketing services: such as Google Analytics or email marketing tools (if applicable).
Processing agreements have been concluded with all these parties, in accordance with GDPR requirements, to protect your data.
The personal information collected is used for the following purposes:
- Processing and shipping orders
- Managing payments and preventing fraud
- Communicating with customers about their orders and product range
- Improving our customer service and responding to inquiries
- Sending information about new products, promotions, and events (with customer consent)
Sharing Personal Information
Vavière does not sell, rent, or share personal information with third parties, except in the following cases:
- With external service providers who process payments and ship orders
- If required by law or to comply with legal proceedings
- To protect the rights, property, or safety of Vavière, its customers, or the public.
Security of Personal Information
Vavière implements appropriate security measures to protect personal information against unauthorized access, modification, disclosure, or destruction. These measures include, but are not limited to:
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Use of encryption technologies for payment transactions
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Limited access to personal information to employees and partners who need this information to provide our services
Retention of Personal Information
Vavière retains personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
Customer Rights
Customers have certain rights regarding their personal data under applicable law, including:
- Right of access: customers can request a copy of the personal data held by Vavière.
- Right to rectification: customers can request the correction of inaccurate or incomplete personal data.
- Right to erasure: customers can request the deletion of their personal data, in compliance with legal retention periods.
- Right to withdraw consent: customers can withdraw their consent to the processing of their personal data at any time.
Cookies and Similar Technologies
Vavière uses cookies and similar technologies to improve the user experience on our website. Cookies allow us to remember customer preferences and track website usage. Customers can change their browser settings to refuse cookies, but this may affect the functionality of the website.
Changes to the Privacy Policy
Vavière may update this Privacy Policy from time to time. Any changes will be posted on this page with an update date. Customers are encouraged to review this page regularly to stay informed of any changes.
Contact Information
For any questions regarding this Privacy Policy or to exercise your rights regarding personal data, please contact Vavière at the following address:
Email: contact@vaviere.com
Vavière is committed to protecting the privacy of its customers and to using personal data responsibly and securely.